3 minutes
Housing associations in England should use safety complaints as an "early warning sign" to prevent wider failings, according to a watchdog. The Housing Ombudsman has released its ...
3 minutes
The Housing Ombudsman has provided the latest in its resources to help landlords prepare for Awaab’s Law, with its ‘learning from severe maladministration’ report focusing on ...
4 minutes
A housing association in England has unearthed more than 800 incorrect records on high-risk properties and asbestos, following an investigation by the Housing Ombudsman.
4 minutes
The Housing Ombudsman has ordered Sage Homes to conduct an independent review which found failings in Sage Home’s approach to addressing vulnerabilities and safeguarding concerns. The review ...
3 minutes
England's Housing Ombudsman has released its latest ‘learning from severe maladministration’ report, focusing on hazards that it sees in its casework ahead of the introduction of ...
4 minutes
An independent review into a social landlord's maintenance of living roofs has found critical areas for improvement and revealed broader issues relating to safety and maintenance.
4 minutes
The Housing Ombudsman has released its latest ‘learning from severe maladministration’ report, focusing on inspections and timeliness within damp and mould complaints against English housing associations.
2 minutes
England's Housing Ombudsman has released a special report into housing association GreenSquareAccord, highlighting issues in its handling of complaints and repairs. The Ombudsman's investigation revealed a 93% ...
2 minutes
The Housing Ombudsman in England has launched a special investigation into Wandle Housing Association following its maladministration rate being at 89%, comparatively high for the size of ...
4 minutes
England's Housing Ombudsman has released its latest Insight report focusing on shared ownership, setting out nine tests for how the Ombudsman may assess shared ownership complaints ...
5 minutes
An independent review into repairs and decants ordered by the Housing Ombudsman has provided 31 recommendations for Peabody to improve services. The review, called a wider order, ...
3 minutes
A social landlord in England left a child’s bedroom window boarded up for four years while another landlord continually put off repairs for years due to ...
4 minutes
The Housing Ombudsman has launched a special investigation into Lewisham Council following a high maladministration rate, including a significant number of severe maladministration findings, and some compliance ...
2 minutes
The level at which social landlords in England are failing to comply with the Housing Ombudsman’s Complaint Handling Failure Orders (CHFO) has reached the highest level ever recorded, ...
6 minutes
Repair systems and patch sizes are amongst the changes being made by A2Dominion following an order by the Housing Ombudsman. The Housing Ombudsman ordered an independent review ...
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