Ofgem



Ofgem introduces new tougher entry tests for energy suppliers

Companies will have to pass new tougher tests before entering the energy market under new proposals announced by Ofgem.

Published 12 April 2019

Energy prices to increase after Ofgem raises price cap

Millions of households across Britain are set to see an increase in the cost of energy after Ofgem increased price caps for default tariffs and pre-payment meter customers.

Published 7 February 2019

Our Power falls into administration

Housing association-backed energy provider Our Power has ceased trading.

Published 28 January 2019

Spark Energy Supply ceases trading amid Ofgem investigation

A Borders energy supplier with around 290,000 customers has ceased trading after the company was given a £14 million bill by the energy regulator.

Published 26 November 2018

Borders electricity and gas supplier faces Ofgem investigation

Energy regulator Ofgem has launched an investigation into Borders electricity and gas supplier Spark Energy over non-payment of money due under the UK Government’s renewables obligation schemes.

Published 23 November 2018

Energy price cap will give 11 million a fairer deal from January

Price protection for 11 million customers on poor value default tariffs will come into force on 1 January 2019, Ofgem has confirmed.

Published 7 November 2018

£2.5m made available through energy redress scheme

Charitable organisations across Britain are being urged to get their applications ready as £2.5 million of funding becomes available in the next round of the Energy Industry Voluntary Redress Scheme.

Published 2 October 2018

Scottish projects receive funding in first Energy Redress Scheme awards

A community heating network in Stirlingshire and an innovative cooking and lighting energy saving programme on Lewis are among six charity projects to have been awarded over £280,000 in funding for sustainable energy projects in the first round of grants from the Energy Industry Voluntary Redress Scheme.

Published 26 July 2018

Energy price cap to come into force by winter

Millions of British homes are one step closer to cheaper energy bills as legislation to cap poor value energy tariffs completed its passage through parliament this week.

Published 20 July 2018

Energy suppliers warned over forcible prepayment meter installations

Energy watchdog Ofgem has warned suppliers they must only install prepayment meters by force to recover debt as a last resort after new research revealed some companies are using such tactics too often.

Published 19 June 2018

Energy firms banned from backbilling customers beyond 12 months

Fuel companies will no longer be able to charge bills for gas and electricity that was used more than twelve months earlier under new rules outlined by energy regulator Ofgem.

Published 6 March 2018

Ofgem extends safeguard tariff to a million vulnerable households

Five million households could now save £115 a year on their energy bills after energy watchdog Ofgem announced it is to extend its safeguard tariff to almost one million vulnerable customers.

Published 7 February 2018

860,000 households may have missed out on £1,500 by not switching energy supplier

Failing to switch energy supplier may have cost 860,000 Scottish households more than £1,500 each over the past six years – the equivalent of more than half a year of the UK’s average weekly shopping trips, according to new statistics.

Published 22 January 2018

Energy summit urges ‘big six’ to do more to support vulnerable consumers

The Scottish Government hosted an energy summit yesterday to challenge the ‘big six’ energy suppliers to do more to help people who are struggling to pay their energy bills.

Published 18 January 2018

Ofgem announces cap on pre-payment meter installation charges

Energy regulator Ofgem is to cap the amount suppliers can charge customers for installing a pre-payment meters in customers’ homes and ban the costs altogether for the most vulnerable.

Published 13 November 2017