Ofgem

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Mandating energy suppliers to offer low or no standing charges and better support for households struggling with debt are among planned improvements to the energy market announced by Ofgem yesterday.

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E.ON Next - part of the E.ON Energy Group - has paid £14.5 million after failing to provide final bills and refund customer credit balances to prepayment meter customers.  An investigation by the energy regulator, Ofgem, found almost 250,000 prepayment meter customer accounts were affecte

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The Ofgem Energy Industry Voluntary Redress Scheme has distributed a total of £9.3 million to support 28 organisations across England, Scotland and Wales, deliver projects supporting vulnerable residents with energy bills and carbon reduction initiatives.

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Citizens Advice Scotland (CAS) has submitted its evidence to energy regulator Ofgem’s review of its Vulnerability Strategy, which closes today.   The CAS evidence calls for “bold, ambitious and effective” action to address the crisis being faced by households across Scotland t

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Energy suppliers and other stakeholders have committed to working together to replace 800,000 Radio Teleswitch (RTS) meters across the United Kingdom before the service is switched off next summer. 

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Funds from the latest round of the Ofgem Energy Redress Scheme have been awarded to 20 organisations who provide energy advice, support carbon reduction initiatives and develop innovative energy-focused services and products.

1-15 of 158 Articles