Ofgem

E.ON Next - part of the E.ON Energy Group - has paid £14.5 million after failing to provide final bills and refund customer credit balances to prepayment meter customers.  An investigation by the energy regulator, Ofgem, found almost 250,000 prepayment meter customer accounts were affecte

The Ofgem Energy Industry Voluntary Redress Scheme has distributed a total of £9.3 million to support 28 organisations across England, Scotland and Wales, deliver projects supporting vulnerable residents with energy bills and carbon reduction initiatives.

Citizens Advice Scotland (CAS) has submitted its evidence to energy regulator Ofgem’s review of its Vulnerability Strategy, which closes today.   The CAS evidence calls for “bold, ambitious and effective” action to address the crisis being faced by households across Scotland t

The Ofgem Energy Industry Voluntary Redress Scheme has launched its new Just Transition Fund today.

Energy suppliers and other stakeholders have committed to working together to replace 800,000 Radio Teleswitch (RTS) meters across the United Kingdom before the service is switched off next summer. 

The Ofgem Energy Industry Voluntary Redress Scheme opened for applications yesterday with its largest funding round since the scheme was established.

The latest spike in energy bills takes effect today due to changes to the Ofgem price cap, with a 10% increase for the average household.

Charities are warning of another difficult winter on the horizon for many Scottish households after Ofgem confirmed that the typical household's annual energy bill will rise by £149 in October.

A predicted rise in the cost of energy bills in October will come as a shock to households still struggling with debts built up last winter, Scotland’s national advice service has said.

A proposed new subsea and underground 500km cable between Scotland and Yorkshire which could power up to two million homes has been awarded a £3.4 billion funding package.

Funds from the latest round of the Ofgem Energy Redress Scheme have been awarded to 20 organisations who provide energy advice, support carbon reduction initiatives and develop innovative energy-focused services and products.

Scottish households are still paying hundreds of pounds more for gas and electricity than they were before the energy crisis hit despite Ofgem lowering the energy price cap again, a charity has warned.

Queens Cross Housing Association hosted staff from Ofgem last week as they sought to find out about the work of housing associations in supporting tenants on a range of energy issues.

Early compensation figures for the forced installation of prepayment meters are a "drop in the ocean" compared to the scale of the problem, a charity has said. Figures from Ofgem today reveal that 1,502 customers have received compensation, totalling £342,450. Suppliers are planning more payme

The first project to proceed under a new fast track process has received a provisional £2 billion funding package to deliver a subsea energy superhighway which could connect up to two million homes to clean energy. The proposed Eastern Green Link 1 (EGL1) high voltage subsea cable would be abl