Ofgem calls for more protection for customers of failed energy companies

Energy regulator Ofgem has written an open letter calling for fairer treatment for customers who are left in debt when energy companies collapse.

Published 8 November 2019

Two energy providers issued with provisional orders to pay renewables obligations

Ofgem has issued two energy providers with provisional orders for failing to demonstrate their renewables obligations.

Published 7 November 2019

Gnergy issued final order for unpaid Renewables Obligations bill

Ofgem has issued a final order to Gnergy Ltd to compel the supplier to make the outstanding payment of £673,876.62 plus interest to comply with the Renewables Obligation schemes by 31 October 2019.

Published 29 October 2019

Toto Energy joins increasing list of failed small suppliers

Toto Energy, an energy supplier with around 134,000 domestic customers, has ceased to trade after a £4 million tax default.

Published 25 October 2019

Ofgem proposes new financial checks and tests for existing suppliers

Energy watchdog Ofgem is proposing new reforms for existing suppliers to drive up customer service standards, reduce the risk of supplier failure and strengthen the safety net.

Published 22 October 2019

Jonathan Brearley appointed as Ofgem chief executive

Ofgem has appointed Jonathan Brearley, its current executive director for system networks, as its new chief executive.

Published 3 October 2019

Ofgem orders four suppliers to pay £14.7m in Renewables Obligations

Four energy suppliers have been issued with final orders to compel them to make £14.7 million in outstanding payments they owe to comply with the Renewables Obligations schemes by 31 October 2019.

Published 1 October 2019

Ofgem's latest collective switch trial sees record numbers save money

Record numbers of people have saved money after taking part in Ofgem's latest collective switch trial.

Published 27 September 2019

Energy supplier Eversmart Energy collapses

Ofgem has moved to protect the 29,000 domestic customers of Eversmart Energy after the energy supplier ceased trading last week.

Published 9 September 2019

Ofgem to revoke licence of electricity supplier

URE Energy’s licence to supply electricity is to be revoked after the supplier failed to meet its Renewables Obligation for 2017-2018.

Published 15 August 2019

Utilita Energy fined for failing to meet carbon emission reduction obligations

Energy watchdog Ofgem has fined Utilita Energy £175,000 after the provider failed to meet its carbon reduction obligations under the Energy Company Obligation (ECO) scheme between 2015 and 2018.

Published 30 July 2019

Energy firm ordered to pay £350,000 over failings for renters

An energy supplier has been fined for failings which resulted in customers being unable to move to cheaper tariffs or access their accounts.

Published 5 July 2019

Ofgem visits Knowes Housing Association in Faifley

Knowes Housing Association was delighted to be selected for a visit to its office in Faiflley by Ofgem’s chief executive officer, executive director and four members of the Ofgem board.

Published 4 July 2019

Energy suppliers and consultancy firm fined for competition breach

Ofgem has fined two suppliers and an energy software and consultancy service £870,000 collectively after they were found to have breached competition law.

Published 30 May 2019