Energy watchdog Ofgem is proposing new reforms for existing suppliers to drive up customer service standards, reduce the risk of supplier failure and strengthen the safety net. Increased competition in the retail market has benefitted consumers with cheaper deals, put pressure on incumbent suppliers
Ofgem
Greenhouse gases fell last year by 2.5%, the smallest reduction since 2012, according to the state of the market report by Ofgem.
Ofgem has appointed Jonathan Brearley, its current executive director for system networks, as its new chief executive. Mr Brearley will take up his new role at the energy watchdog at the end of February next year.
Four energy suppliers have been issued with final orders to compel them to make £14.7 million in outstanding payments they owe to comply with the Renewables Obligations schemes by 31 October 2019.
Record numbers of people have saved money after taking part in Ofgem's latest collective switch trial. Ofgem has revealed that around 30% of disengaged customers who took part in its latest simplified collective switch trial changed their energy deal.
Ofgem has moved to protect the 29,000 domestic customers of Eversmart Energy after the energy supplier ceased trading last week.
URE Energy’s licence to supply electricity is to be revoked after the supplier failed to meet its Renewables Obligation for 2017-2018.
Energy watchdog Ofgem has fined Utilita Energy £175,000 after the provider failed to meet its carbon reduction obligations under the Energy Company Obligation (ECO) scheme between 2015 and 2018.
An energy supplier has been fined for failings which resulted in customers being unable to move to cheaper tariffs or access their accounts.
Knowes Housing Association was delighted to be selected for a visit to its office in Faiflley by Ofgem’s chief executive officer, executive director and four members of the Ofgem board. The group travelled up from their London HQ to see first-hand the excellent work Knowes has carried out in t
Ofgem has fined two suppliers and an energy software and consultancy service £870,000 collectively after they were found to have breached competition law.
Consumers will automatically receive compensation from today if they suffer energy switching errors or if suppliers are late in refunding credit when they leave. Ofgem said the new requirements, which will see customers awarded at least £30 compensation, have been introduced to give customers
Companies will have to pass new tougher tests before entering the energy market under new proposals announced by Ofgem. The energy watchdog said to apply for a licence to supply energy from June, applicants will need to demonstrate they can adequately fund their operations for their first year, outl
Millions of households across Britain are set to see an increase in the cost of energy after Ofgem increased price caps for default tariffs and pre-payment meter customers. The industry regulator revealed today that the price cap for customers on default (including standard variable) tariffs, introd
Housing association-backed energy provider Our Power has ceased trading. Directors at the not-for-profit company said the decision was taken “with heartfelt regret” and blamed a “very difficult” and “highly volatile” energy market.