Ofgem

Energy bills for about 15 million British households are set to fall this April after Ofgem lowered price caps.

Ovo Energy has agreed to pay £8.9 million for issuing inaccurate or incomplete information to customers, and for under and overcharging customers due to IT issues.  Ofgem said the breaches occurred while Ovo did not put enough attention to ensuring its processes and governance were capabl

Energy Saving Trust has today announced over £4.2 million has been awarded to 30 charities across England, Scotland and Wales in the latest round of the Energy Redress Scheme.

Ofgem is consulting on issuing nine energy suppliers with final orders due to them being in breach of the requirement to be Data Communications Company (DCC) users. The suppliers are Ampoweruk Ltd, Better Energy Supply Limited, Daligas Limited, Enstroga Ltd, Entice Energy Supply Limited, Euston

Ofgem has opened an investigation into Utilita’s compliance with the pre-payment meter price cap and has issued Gnergy Ltd with a notice of failure to comply with a final order over unpaid Renewables Obligation payments. Ofgem launched the investigation into Utilita to determine whether it bro

iSupply Energy Ltd is to pay £1.5 million after the supplier overcharged around 4,400 of its customers on default tariffs and failed to alert the regulator and put things right quickly.

Energy regulator Ofgem has written an open letter calling for fairer treatment for customers who are left in debt when energy companies collapse. Since the beginning of 2018, 14 energy companies have exited the domestic energy market. In this event, a Supplier of Last Resort (SoLR) is appointed, and

Ofgem has issued two energy providers with provisional orders for failing to demonstrate their renewables obligations. The regulator has ordered Nabuh Energy to pay £872,200.62 plus interest and Breeze Energy to pay £486,232.06 including interest.

Ofgem has issued a final order to Gnergy Ltd to compel the supplier to make the outstanding payment of £673,876.62 plus interest to comply with the Renewables Obligation schemes by 31 October 2019. Gnergy Ltd missed the original deadline to meet its Renewable Obligations and has not provided O

Toto Energy, an energy supplier with around 134,000 domestic customers, has ceased to trade after a £4 million tax default.

Energy watchdog Ofgem is proposing new reforms for existing suppliers to drive up customer service standards, reduce the risk of supplier failure and strengthen the safety net. Increased competition in the retail market has benefitted consumers with cheaper deals, put pressure on incumbent suppliers

Greenhouse gases fell last year by 2.5%, the smallest reduction since 2012, according to the state of the market report by Ofgem.

Ofgem has appointed Jonathan Brearley, its current executive director for system networks, as its new chief executive. Mr Brearley will take up his new role at the energy watchdog at the end of February next year.

Four energy suppliers have been issued with final orders to compel them to make £14.7 million in outstanding payments they owe to comply with the Renewables Obligations schemes by 31 October 2019.

Record numbers of people have saved money after taking part in Ofgem's latest collective switch trial. Ofgem has revealed that around 30% of disengaged customers who took part in its latest simplified collective switch trial changed their energy deal.