One Housing Group

A housing association in England has unearthed more than 800 incorrect records on high-risk properties and asbestos, following an investigation by the Housing Ombudsman.

The Housing Ombudsman found severe maladministration by One Housing Group in its record-keeping following the landlord’s failure to address repair issues, lack of clear service charge information, and mishandling of resident complaints, resulting in distress and inconvenience for the resident.

The boards of Riverside and London-based One Housing Group (OHG) have agreed a merger to create one of the largest housing associations in the United Kingdom next month.

A housing association is to begin work on opening the UK’s first LGBT+ affirming retirement community after securing a £5.7 million loan from the Mayor of London.