A housing association in England has provided its staff with "empathy training" after it was revealed that a leak coming into a resident’s bedroom from the property above caused her to sleep in her living room for more than 18 months. PA Housing, which manages more than 23,000 homes
Pa Housing
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A Scottish initiative to create jobs for people with experience of homelessness has achieved success in England. Speaking in a blog for the National Housing Federation, PA Housing chair Hattie Llewelyn-Davies said the Naumann Initiative, which was pioneered by Kingdom Housing Associat
Kingdom Housing Association’s groundbreaking Naumann Initiative has been adopted by PA Housing in Leicester.