The Housing Ombudsman found severe maladministration by One Housing Group in its record-keeping following the landlord’s failure to address repair issues, lack of clear service charge information, and mishandling of resident complaints, resulting in distress and inconvenience for the resident.
Riverside Group
Riverside has appointed Paul Dolan as the group’s new chief executive. His appointment follows the announcement last September that Carol Matthews will be retiring this year.
Riverside has revealed that its long-standing chief executive, Carol Matthews CBE, is standing down after 12 years of stable leadership. Ms Mathews plans to retire in 2024 and Riverside’s chair, Terrie Alafat, will oversee the recruitment of her replacement.
More than 30 of the UK's largest housing associations have written to ministers to call for more targeted support to protect millions of people expected to struggle with their energy bills this winter.
A new Community Fund of £250,000 has been launched by the Riverside Group to help boost local projects and opportunities for its customers and local communities. The initiative has been made possible due to the partnership between Riverside and One Housing, which joined the Riverside Group as
Riverside has been named the top housing organisation in Britain for lesbian, gay, bisexual and transgender equality by LGBT rights charity Stonewall. The housing association, which owns and manages more than 75,000 properties across the UK, placed 12th in Stonewall’s 2022 Top 100 Employers Li
The boards of Riverside and London-based One Housing Group (OHG) have agreed a merger to create one of the largest housing associations in the United Kingdom next month.
Customers, partners and stakeholders of Irvine Housing Association will start to see new branding on all communications over the next few weeks as the association revealed it will be known as Riverside Scotland from the end of July. While everyday services and decisions about the busi
The first four homes have been delivered to the country’s largest affordable modular housing development.
The Riverside Group Limited has completed a £150 million private bond issuance with Pricoa Private Capital. The private placement is split into two deferred issuances, with the first £50m Series A note issuance to be closed in March 2021, with a maturity in 2041; and the second £10
Irvine Housing Association has revealed plans to build 300 new homes over the next three years. The charitable housing association – part of Riverside Group – announced in its new Corporate Plan that proposals to deliver major new social housing developments across Ayrshire.
A new social housing charter has been launched in England which sets out reforms that aim to speed up the complaints procedure for residents and make landlords more accountable.
Housing organisations have been named among the best LGBT employers in the UK by lesbian, gay, bi and trans equality charity Stonewall. Home Group was placed 17th overall in the annual Top 100 LGBT-inclusive Employers list followed by Riverside Group – the second highest performing housing org
A campaign which is sponsored by seventeen housing organisations in England and supported by the National Union of Journalists (NUJ) has sought to challenge negative perceptions that impact upon social housing tenants and launched a new guide for people in the media. Fair Press for Tenants seeks to
The UK Parliament’s work and pensions and communities and local government committees will hear from housing associations and local authorities today on the UK government’s planned shake-up of supported housing funding. The sessions form part of the committees’ joint inquiry into the future of