Scottishpower

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ScottishPower has agreed a customer compensation package with the energy regulator Ofgem after it identified that a small number of direct debit customers were mistakenly billed at the higher rate paid by standard credit customers under the price cap. The energy supplier reported the technical error

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The site of a former power station at Inverkip could provide the location for a new ‘urban village’, subject to the outcome of a planning application submitted to Inverclyde Council by ScottishPower.

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Ofgem has launched an investigation into whether Scottish Power breached rules around obligations to install smart meters for domestic consumers in 2019. Under the government’s smart metering implementation programme, suppliers are required by their licences to take all reasonable steps to rol

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Energy provider Scottish Power is to increase dual fuel energy prices for those on its standard variable tariff by 3.7%. This is Scottish Power's second price rise this year, with dual fuel prices rising by 5.5% on 1 June. It follows Ofgem's decision to increase the level of their Safeguard tariff.

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ScottishPower has agreed to pay £18 million to vulnerable customers and charity following an investigation by Ofgem into its customer service standards. The government regulator carried out an investigation into the energy firm’s complaint resolution, call handling and billing processes during it

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Energy giant Scottish Power has announced plans to cut standard domestic gas prices by an average of 5.4 per cent from mid-March, the third of the big suppliers to do so in the space of two weeks. The company said the reduction, which will take effect from March 15, would benefit more than one milli

1-15 of 15 Articles