Tenant scrutiny

Housing minister launches scrutiny guide for social tenants and landlords

A best practice guide to embedding tenant scrutiny in social housing has been officially launched by Scottish Government minister for local government and housing Kevin Stewart.

Published 15 March 2017

New scrutiny panel ensures tenants have their say at Kingdom

Kingdom Housing Association has launched a Scrutiny Panel which includes seven tenant members to monitor the operations of the association and to suggest how improvements might be made.

Published 17 May 2016

Cairn welcomes Hillcrest Tenant Inspectors

Cairn Housing Association welcomed ten of Hillcrest’s Tenant Inspectors to its Edinburgh headquarters to learn about the innovative Cairn contact centre.

Published 4 August 2015

North Lanarkshire Council urges tenants to help improve housing services

Council tenants in North Lanarkshire can inform, get involved and help improve housing services by commenting on a new draft strategy for Tenant Participation.

Published 1 July 2015

Bield keeps engagement at the heart of its developments

A concerted push towards tenant engagement in day-to-day activity across developments run by a housing and care provider has yielded impressive early results.

Published 29 June 2015

Award triumph for Thenue’s scrutineers

A group of tenants whose job it is to scrutinise the work of Thenue Housing Association has triumphed in a top award.

Published 11 June 2015

West Dunbartonshire Council recognised for efforts to involve tenants in decision making

West Dunbartonshire Council has received an award in recognition of its commitment to involving tenants in its housing decisions.

Published 4 June 2015

Maryhill Housing Association completes first ever Tenant Scrutiny Project

Maryhill Housing Association has put the emphasis firmly on scrutiny of its work by the tenants it serves.

Published 4 June 2015

Scottish Government funded national scrutiny learning programme enters final year

Tenant scrutiny is increasingly a ‘talking point’ for housing in Scotland with the country having its own unique history in respect of the development of tenant engagement, tenant involvement and tenant participation.

Published 1 June 2015

Thenue’s scrutinisers in the running for top award

A group of tenants tasked with scrutinising the work of Thenue Housing Association is in the running for a major award.

Published 20 May 2015

Tenants at the heart of ng homes services

A group of ng homes tenants are ensuring their landlord delivers the best possible services to its customers and also highlighting where improvements need to be made.

Published 17 March 2015