Universal Credit



Wheatley tenants hail ‘brilliant’ staff over benefit claims help

Tenants have praised “brilliant” Wheatley Group staff for “fighting their corner” in helping them with benefit claims.

Published 20 May 2020

Universal Credit claims up by nearly two million

Nearly two million claims have been made for Universal Credit across the UK during the COVID-19 outbreak, new figures have revealed.

Published 7 May 2020

Scotland sees more than 110,000 Universal Credit claims since coronavirus outbreak

Household claims for Universal Credit in Scotland have increased from an average of 20,000 per month in 2019 to over 110,000 between 1 March and 7 April, highlighting the impact the coronavirus pandemic is having on people’s finances.

Published 22 April 2020

Universal Credit claimants to verify identity through Government Gateway

People applying for Universal Credit will now be able to use their existing Government Gateway account to confirm their identity, helping to speed up their claim.

Published 17 April 2020

Benefit reviews and reassessments suspended for three months

Reviews and reassessments for disability benefits are being suspended for the next three months.

Published 24 March 2020

Local Housing Allowance increase ‘couldn’t be more welcome’

Chancellor Rishi Sunak’s decision to ensure the Local Housing Allowance is guaranteed to cover at least 30% of market rents in a claimant’s area has been welcomed by Shelter Scotland.

Published 24 March 2020

Universal Credit claimants suspected of £150m advances fraud

The Department for Work and Pensions (DWP) has identified nearly 100,000 Universal Credit claimants that it suspects may have claimed an advance fraudulently, the National Audit Office (NAO) said today.

Published 20 March 2020

Call for suspension of face-to-face benefit assessments to be made permanent

Citizens Advice Scotland (CAS) has welcomed news that face-to-face social security assessments are to be suspended during the coronavirus outbreak and have called on the UK Government for the change to be made permanent.

Published 17 March 2020

MPs launch inquiry into Universal Credit five-week wait

How to eliminate the five-week wait for a first Universal Credit payment is the subject of an inquiry by the UK work and pensions committee.

Published 12 March 2020

Citizens Advice Scotland calls for Budget changes to Universal Credit

Citizens Advice Scotland (CAS) is calling for changes to Universal Credit in today’s UK Budget to ensure people in work can keep more of what they earn.

Published 11 March 2020

Living Rent launches charter to end Universal Credit evictions

Tenants’ union Living Rent has continued its campaign for housing associations in Glasgow to commit to not carry out evictions stemming from debts caused by Universal Credit with the launch of a new charter.

Published 5 March 2020

North Lanarkshire Council establishes Universal Credit Assistance Fund

North Lanarkshire Council has established a Universal Credit Assistance Fund to help tenants who find themselves falling into rent arrears due to built-in waiting times for Universal Credit payments to be processed and paid.

Published 4 March 2020

Value of social security benefits 'worth 88% of pre-Universal Credit days'

Benefit claimants are getting less money in real terms than they were when Universal Credit was introduced in 2013, according to calculations made by Citizens Advice Scotland (CAS).

Published 19 February 2020

CAS: New chancellor must use first budget to make Universal Credit work for workers

Citizens Advice Scotland (CAS) is urging the new Chancellor, Rishi Sunak, to use his first budget next month to make key changes to Universal Credit, in order to offer more support for people who are in work.

Published 17 February 2020

Universal Credit roll-out suffers another delay

The full roll-out of Universal Credit is set for another delay, adding £500 million to its overall cost, according to reports.

Published 4 February 2020